Complaints
How to raise a concern or complaint with Clinic 45.
Last updated: September 2026
This page is provided as a helpful template and is not legal advice. Please review and adapt it with your own advisor before relying on it.
Our commitment
We aim to provide the highest standard of care. If something has not met your expectations, we want to hear about it so we can put it right and improve.
How to raise a complaint
You can raise a complaint by:
- Emailing us at info@clinic45.ie
- Calling us on +353 74 976 0110
- Speaking to a member of staff at either clinic
What to include
To help us look into your concern quickly, please include:
- Your name and contact details
- The clinic and date involved
- A description of what happened and how we can help
What happens next
We will acknowledge your complaint promptly and aim to respond fully as soon as possible. All complaints are handled confidentially and with care.
Data protection concerns
If your complaint relates to how we handle personal data, you may also contact the Irish Data Protection Commission (www.dataprotection.ie).